Privacy Policy

Effective Date: October 25,2024

Revive Your Lawn (“we,” “us,” or “our”) values your privacy and is committed to protecting the personal information we collect from our customers and website visitors. This privacy policy outlines how we collect, use, and safeguard your information in compliance with applicable laws, including Illinois privacy and data protection regulations. By using our services or visiting our website (https://www.reviveyourlawn.com), you agree to the terms described in this policy.

1. Information We Collect

We may collect the following types of personal information from you:

Personal Identifiers: Name, address, email address, phone number, and ZIP code.
Payment Information: Billing details, credit/debit card information (processed securely via third-party payment providers).
Service Data: Details about the services you request, including consultation bookings, estimates, and project information.
Website Usage Data: IP addresses, browser type, referral URLs, and interaction on our site through cookies or analytics tools.
Communication Data: Emails, SMS text messages, or other messages exchanged with our team.

2. How We Use Your Information
We use your information for the following purposes:

To process and manage bookings, service requests, and consultations.
To send updates on your projects, service reminders, and promotional offers.
To communicate with you via email, SMS, or phone for customer service purposes.
To improve our website and services through analytics.
To comply with legal obligations and protect against fraudulent activities.

3. Sharing Your Information + Mobile Info

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell your personal information. However, we may share your information with:

Service Providers: Third-party vendors that assist with payment processing, analytics, marketing, or service fulfillment.
Business Partners: With your permission, we may share your information with partners for joint promotions (e.g., lighting installations).
Legal Authorities: When required by law, we may share your information to comply with legal obligations or to protect our legal rights.

4. Your Rights and Choices

As an Illinois resident, you have the following privacy rights:

Right to Access: Request a copy of the personal data we hold about you.
Right to Correction: Request correction of inaccurate or incomplete personal information.
Right to Deletion: Request deletion of your personal information, subject to certain exceptions required by law.
Right to Opt-Out of Marketing: You can opt out of promotional emails or text messages by following the instructions provided in each message or contacting us directly.
Cookies Control: You may disable cookies through your browser settings; however, some website features may not function properly as a result.

To exercise any of these rights, please contact us at office (at) reviveyourlawn.com or (630) 523-8700.

5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no online service is entirely secure, and we encourage you to take steps to protect your personal information, such as keeping your passwords confidential.

6. Retention of Data
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. After this period, we will securely delete or anonymize your data.

7. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will delete it promptly.

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before submitting any personal information.

9. Updates to This Privacy Policy
We may update this privacy policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us:

Email: office (at) reviveyourlawn.com
Phone: (630) 523-8700
Address: 4828 Lawndale Ave. Suite C McCook, IL 60525

By using our website or services, you agree to the terms of this privacy policy.